LATHER Spa

LATHER Spa

New York, NY

LATHER Spa is a 6,000-square-foot space composed of 15 treatment rooms, eight private manicure/pedicure stations, a cheerful lounge area, and an ad...

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spaING
I'm sorry, but have you ever tried to book an appointment with this spa? What a joke! On hold for 5-10 minutes! I even tried calling back to see if maybe it was an oversight. I'll tell you what - a spa that puts someone on hold for this long- I would HATE to see what kind of customer service I'd get in person. The first impression is when you call for an appointment. Maybe if the girl would have apologized and sounded a bit concerned instead of just clunking me on hold. Sorry, but this spa junkie ain't going to go to this spa EVER!
Posted by spaING on 2008-06-17 flag as innapropriate

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